Returns & Refunds
We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Eligibility for Returns
- Returns are accepted within 30 days of delivery
- Items must be unused, in original condition, and in original packaging
- Proof of purchase is required
Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
Refund Process
- Refunds are issued to the original payment method
- Once your return is received and inspected, refunds are processed within 5–10 business days
Non-Refundable Items
- Final sale items (if marked as such) are not eligible for return or refund
If you have any questions about returns, please contact us at support@onlycatsofficial.com